Direct CCTV Systems (“us”, “we” or “our”) is committed to respecting your privacy and to complying with applicable data protection and privacy laws.
PERSONAL INFORMATION COLLECTION
We endeavor to collect and use your personal information only with your knowledge and consent and typically when you order and subsequently use products and services, make customer enquiries, register for information or other services, request product information, submit a job application or when you respond to communications from us.
NON-PERSONAL IDENTIFYING INFORMATION
We may also collect non-personally-identifying information about your visit to our website based on your browsing activities. This information may include the pages you browse and products and services viewed or ordered for example.
HOW WILL WE USE YOUR INFORMATION?
We may use your information for a number of purposes which includes: processing your orders and managing and administering your account; delivering any services, products or information requested by you; responding to complaints or account enquiries; administering debt recoveries.
WHEN WILL WE DISCLOSE YOUR INFORMATION TO OTHERS?
We may only disclose information about you and contact details:
SOCIAL MEDIA, BLOGS, REVIEWS
Any social media posts or comments you send to us (on the Direct CCTV Systems Facebook page, for instance) will be shared under the terms of the relevant social media platform (e.g. Facebook / Twitter) on which they are written and could be made public.
HOW LONG DO WE KEEP YOUR INFORMATION FOR?
To make sure we meet our legal data protection and privacy obligations, we only hold on to your information for as long as we actually need it for the purposes we acquired it for in the first place. In most cases, this means we will keep your information for as long as you continue to use our services, and for a reasonable period of time afterwards if you stop doing so, to see if we can persuade you to come back to us. After that we will delete it other than where we lawfully can keep any data for audit or legal reasons. We shall keep data on our prospect database for not longer than 3 years from receipt subject to an individual’s right to unsubscribe or be forgotten at any time.
ACCESS TO YOUR INFORMATION
You can write to us at any time to obtain details of the personal information we may hold about you. Please write to: Hello@DirectCCTVSystems.co.uk or Data Protection Officer, Direct CCTV Systems 13a Main Street, Catcliffe, Rotherham. S60 5SR South Yorkshire. Please quote your name and address together with your email address (if relevant). We would be grateful if could also provide brief details of what information you want a copy of (this helps us to more readily locate your data. We will take all reasonable steps to confirm your identity before providing you with details of any personal information we may hold about you.
Direct CCTV Systems recognises that its customers are increasingly concerned about how companies protect personal information from misuse and abuse and about privacy in general.
MONITORING AND OR RECORDING OF ALL YOUR COMMUNICATIONS
Monitoring or recording of your calls, emails, text messages and other communications may take place in accordance with UK law, and in particular for business purposes, such as for quality control and training, to prevent unauthorised use of Direct CCTV Systems website, to ensure effective systems operation and in order to prevent or detect crime.
If Toy have any Questions regarding this policy please contact Direct CCTV Systems via email Hello@directCCTVSystems.co.uk and direct your message to “The Data Protection Officer”